Privacy Policy

PRIVACY POLICY

www.missdaisymay.com

Effective date: 1st June 2024

I. Scope and Applicability

This Privacy Policy describes how Miss Daisy May Tutoring (“we,” “us,” or “our”) collects, uses, and discloses your information in connection with your use of our website located at www.missdaisymay.com (the “Website”) and the tutoring services we offer (the “Services”).

This Privacy Policy applies to all users of the Website and the Services, regardless of their location.

II. Effective Date

This Privacy Policy is effective as of June 1, 2024. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

III. Definitions

  • Personal Information: means any information that relates to an identified or identifiable individual. Examples of Personal Information we collect include names, contact information, student grades and learning needs, and payment information.
  • Client: means an individual who requests tutoring services for themselves or their child.
  • Student: means the child who receives tutoring services.
  • User: means any individual who accesses or uses the Website or Services.

IV. Information You Provide

We collect Personal Information that you voluntarily provide to us when you use the Website or Services. This information can be categorized as follows:

  • Client Information: We collect your name, contact information (such as email address and phone number), and any other information you provide when you request tutoring services or contact us with inquiries.
  • Student Information: We collect the student’s name, grade level, and any information you provide about their learning needs and goals.
  • Payment Information: We collect payment information, such as your Zelle or Paypal account details, to process your payment for tutoring services.

V. Information Collected Automatically

We also collect certain information automatically when you use the Website or Services. This information may include:

  • Log Data: This information includes your IP address, browser type, operating system, internet service provider (ISP), referring/exit pages, date/time stamps, and clickstream data.
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your activities on the Website. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your activity on the Website, and understand how you interact with our Services.

VI. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with the Services, including scheduling tutoring sessions, delivering instruction, and assessing student progress.
  • To administer your account and provide customer support.
  • To respond to your inquiries and requests.
  • To improve the Website and Services.
  • To send you marketing communications, such as newsletters and promotional offers, with your consent.

VII. Information Sharing and Disclosure

We may share your information with third-party service providers who help us operate the Website and provide the Services. For example, we may use a third-party payment processor to collect your payment information. We will only share your information with third-party service providers who have agreed to comply with our privacy standards.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process; to protect the rights or property of Miss Daisy May Tutoring; or to protect the safety of others.

VIII. International Data Transfers

Miss Daisy May Tutoring operates in the United States and may transfer your information to servers located in the United States or other countries. These countries may have different data protection laws than the country where you reside.

If you are located in a country with data protection laws (such as the GDPR), your information may be transferred to countries that have not yet been deemed adequate by the European Commission. We will take appropriate safeguards to protect your information in accordance with applicable data protection laws, such as entering into standard contractual clauses with service providers located in these countries.

IX. Your Rights

A. US Rights

If you are a resident of the United States, you have the following rights with respect to your Personal Information:

  • Access Rights: You have the right to request access to the Personal Information we hold about you.
  • Rectification Rights: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
  • Deletion Rights (Right to be Forgotten): You have the right to request that we delete your Personal Information, subject to certain exceptions.

B. GDPR Rights

If you are located in a country with a data protection law similar to the GDPR, you may have the following additional rights with respect to your Personal Information:

  • Restriction of Processing Rights: You have the right to restrict the processing of your Personal Information.
  • Data Portability Rights: You have the right to request that we transfer your Personal Information to another controller.
  • Right to Object: You have the right to object to the processing of your Personal Information for marketing purposes.

C. Additional Rights for Residents of Singapore

In addition to the rights mentioned above, if you are a resident of Singapore, you may have the following additional rights under the Singapore Personal Data Protection Act (PDPA):

  • Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, or disclosure of your Personal Information at any time.
  • Right to Access and Correction: You have the right to request access to your Personal Information and to request correction of any inaccurate or incomplete information.
  • Right to Restriction of Processing: You can request to restrict the processing of your Personal Information in certain circumstances, such as when you object to the processing or while the accuracy of your information is being verified.

We are committed to complying with all applicable data privacy regulations, including the PDPA.

X. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Miss Daisy May Tutoring

[your email address]

XI. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

XII. User Choices and Control

  • Accessing and Updating Your Information: You can access and update your Personal Information by contacting us at [your email address].
  • Data Retention and Deletion: We will retain your Personal Information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your Personal Information, we will delete it in accordance with applicable data protection laws.
  • Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us at [your email address].

XIII. Children’s Privacy

We are committed to protecting the privacy of children. We do not knowingly collect Personal Information from children under the age of 13 without parental consent. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us at [your email address]. We will take steps to delete the information from our records.

XIV. Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee the absolute security of your information.

XV. Third-Party Service Providers

We may use third-party service providers to help us operate the Website and provide the Services. These third-party service providers may have access to your Personal Information. We require all third-party service providers to comply with our privacy standards and to take appropriate security measures to protect your information.

XVI. Legal Requirements and Disclosures

We may disclose your Personal Information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process; to protect the rights or property of Miss Daisy May Tutoring; or to protect the safety of others.

XVII. Business Transfers and Acquisitions

In the event that Miss Daisy May Tutoring is involved in a merger, acquisition, or asset sale, your information may be transferred to the successor in interest. We will notify you of any such transfer and you will have the opportunity to review the privacy practices of the successor before your information is transferred.

XVIII. Additional Information for California Residents

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to know what Personal Information we collect, use, and disclose about you. You can request this information by contacting us at dc@missdaisymay.com
  • Right to Delete: You have the right to request that we delete your Personal Information, subject to certain exceptions. You can submit a deletion request by contacting us at dc@missdaisymay.com

We will not discriminate against you for exercising any of your CCPA rights.

XIX. Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:

  • Email: dc@missdaisymay.com

We will respond to your inquiries within a reasonable timeframe.

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